Q. What days do you have the tours?

A. EVERYDAY. On Friday, Saturday and Sunday the group tours often becomes full quick, so please book early. Remember before you book, please ask me ANY questions you may have!

Q. Is there an emergency contact?

A. Yes, please call Andy on +818070122238 if there is an emergency. I have Whatsapp for this number.    My email address is andy@osakafoodtours.com

Q. Can I come alone? is it safe?

A. For sure, 50% come alone.

Q. I am Japanese, is it okay to join your tour?

A. You are very welcome to come. We get Japanese people every week. 日本語も話せます。

Q. Can Children join this tour? 

A. For the “Kuromon Markets Tour”,  “Hotspots & Hidden Gems Tour” and “Osaka Food Tours”  YES.    For the “Backstreet Osaka Tour” unfortunately no:( .                                                                                                                 .

Q. Im Japanese, can I join?

A. Of course, however the whole tour is in English. 日本語話せるツアーガイドもいます。

Q.  I’m a shy person. I don’t know if I can fit in or feel comfortable. Is it okay?

A. In this tour our guides  make sure everyone feels welcome and nobody is left out!! 

Q. Are there any non-alcoholic drinks on the “Deep Osaka Food Tour”?

A. Yes there are juices, coke, ginger ale and non-alcoholic beers.

FOOD QUESTIONS

Q. I’m a vegetarian/pescatarian, is it okay to come on the “Osaka Food Tour”?

A. Yes, however both will get about 7~10 varieties of vegetarian friendly food (But please tell us in advance…there is a space to write you food restrictions when your booking)

Q. I’m a vegan, is it okay to come?

A. Unfortunately we can’t ensure you a great variety of food. So the answer is no.

Q. I’m a big eater, will I be full?

A. Yes, for sure. Absolutely, we will make sure of this, if you are not full, say something!!….you will leave with a full belly!

Q. Im celiac, is that ok?

A. Unfortuately no you wouldn’t be able to join. Our food has a lot of wheat in it.

TOUR LENGTH QUESTIONS

Q. How long will we walk for on the “Deep Osaka Food Tour”?

A. We will walk only just over 1.km in 3hrs. Just wear walking shoes or sneakers is fine. No special shoes required.

Q. How long will we walk for on the “Backstreet Osaka Tour”?

A. About 5~6km and its all flat all the way for about 3hrs. We try our best to go at a pace that is comfortable and suitable to the group.

Q. How many people generally attend these tours?

A. Small groups of about 7~9. But we do cater for large private group bookings of up to 30 people.

PAYMENT/CANCELLATION/WEATHER

Q. I’ve never heard of  “Stripe” payment service. Is it safe?

A. Absolutely, its completely safe and is used in more than 50 countries around the world. It is super easy to use.

Q. If it’s bad weather, when do you notify and cancel the event?

A. We will send you an email via the payment site, 3 hours before if the weather is not suitable.

Q. If the weather is inappropriate to do a tour will I get a full refund?

A. Absolutely, we give you a full refund immediately to your bank account.

Q. Do I get a refund if I cancel before?
A. If you cancel up till 24hrs before the tour starts, you get a full refund if you decide not to participate